Hi Stephen !

Sorry those extra $-s came while putting it on the forum (silly me!)

But the problem is stiff there even after copying the same code you gave...

its not picking up the logged in user details to show the module !!

Here is the metamod debug info (guess it might help!)

MetaMod debug info:
Module ID: 29
$option: com_huruhelpdesk
$view: cpanel
$id:
$Itemid: 2
$timezone: default
$language: en-us
$language_code: en
$language_region: us
Including modules:

btw.. what does it identify as "$id" - ?

Hi indrajitch,

$id comes from the URL (when SEF URLs are turned off) or from the SEF system if they are turned on. It's usually used by components to identify the main "thing" you are viewing - e.g. the article id when you are viewing articles, or the category id when you are viewing categories, etc.

To find out what's going on with the $user variable, can you please try this:

1 - make sure you are actually logged in as a user on the front end of the site! Being logged in on the back end doesn't count!

2 - try putting the following into the PHP box and see what it outputs:

echo "User: <pre>";
print_r( $user );
echo "</pre> (end user info)";

You should see some information from the user object displayed. If you don't see that, and you are definitely logged in on the front end of the site, then there's something bad going on.

Cheers,
Stephen