Hi x9494r,

sorry about the delayed reply.

From what you have written, it looks like it might be an incompatibility with the Helix3 framework. Can you point me in the direction of a downloadable template/component using the Helix3 framework, so I can test this out and diagnose what's going on?

Can you please also tell me what Joomla version you are using?

Thanks,
Stephen

Hi,

I just tested with that template on a basic test site, and the MetaMod Pro plugin correctly removes the empty module positions. So either the problem is with a different Helix template, or it's with a different component on your site.

I did the testing with a completely clean install of the template - no additional configuration at all.

Is it possible for you to send me the actual template you are using if it's different from the one you linked above?

Or, can you identify any other components that are different between the sites where MetaMod Pro worked and the ones where it didn't?

Thanks,
Stephen

Hmmm I tried installing the new template but it's giving errors when I try to run it:

Notice: Undefined property: JDocumentHtml::$helix in /Applications/MAMP/htdocs/j362/templates/vina_world_ii/index.php on line 25

I examined the code of the template and I can't see any of the normal "smoking guns" for incompatibility with MetaMod Pro, namely any overriding of the JModuleHelper class. So at this point I don't think it's the template.

Same goes for Fabrik latest version - no overriding of JModuleHelper.

Are you using any other add-ons for Fabrik?

Perhaps I could have a log-in to your site and do some more in-depth investigation? Actually best would be an Akeeba backup file of the site so I can download and run the whole thing locally and examine code more easily incl putting through a PHP debugger.

Thanks,
Stephen

Thank you Stephen, I’ll get that backup to you and check for overrides. I’m wondering though since I was able to get the modules to collapse on a non-helix site that was running and identical set of Fabrik and JomSocial components and plugins – wouldn’t that eliminate those two components as a source of conflict? I’m also not getting your error so my other suspicion was that the responsive bootstrap of the template might be interfering with the collapsing? Is that completely crazy?