Hi supportca,

This is definitely unusual behaviour. I've just taken a look at the source code for the language module, and there's nothing in there that would stop the module from appearing under normal circumstances. If it's assigned to a page, it should show at least the system languages in it.

Therefore, I would suggest the following possibilities:

1 - does the alternative template use the same name for the module position for the language switcher module? Perhaps on your main template the position is called "right" and on the new one it's called "main" or something?

2 - do any other modules assigned to the same module position disappear, or is it only the language switcher?

3 - Can you examine the HTML output of the page when the language switcher module seems to disappear, and see if there's any HTML output there at all? e.g. it should start with <div class="mod-languages<?php echo $moduleclass_sfx ?>">
If you do see that (with appropriate suffix) then for some reason the list of languages must be 0-length which may indicate that it's related to Chameleon. Another way to test this is to use the "Pre Text" field in the language module, insert some text in there and see if that text shows up even if there are no languages listed.

4 - If there's not output according to (3), and the module position name is definitely the same according to (1), then perhaps the language module is encountering a PHP error/warning that is not being reported but causing the whole module to disappear. In that case, try turning on error reporting in Joomla's Global Configuration to maximum, re-display the page, and see if anything is reported.

I hope that helps get to the next stage of debugging,
Stephen

Hi supportca,

The $language handling thing *shouldn't* have any effect on the language module appearing or not. It simply governs how the $language variable in Chameleon is calculated: mainly whether it refers to the frontend language or the browser language. So when you use "only these languages" or "exclude these languages", the language used for comparison is either frontend or browser.

Nevertheless, something is obviously going on that shouldn't. Could you possibly give me back-end access to your site to do some testing on this since I can't seem to replicate it on my site? I'll PM you some instructions.

Thanks,
Stephen